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Shipping & Returns
Conditions of Use

DAMAGED GOODS
All claims for damaged or missing goods must be filed with the carrier concerned - do not open the parcel - advise Patch House NZ immediately if you suspect that the goods are damaged

AUTOMATIC BACK ORDERS
Out-of-stock lines are automatically placed on back order for later delivery. Or, if you prefer, we'll refund pre-paid orders

We have a national distribution centre in Auckland. all items are despatched within 24 hours of ordering.

Whether you live in the city or a remote area, we're only as far away as the nearest phone, fax or mailbox. Plus, both our fax number and Internet Online Store are available 24 hours a day.

We also accept credit card orders by phone, fax, mail.
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